Contact Us

Thank you for visiting Rbdelaa™. If you need help with a product, order, shipping update, return request, or general store question, our support team is available by email.

Customer Support Email:
service@rbdelaa.com

Customer Service Hours:
Monday–Friday, 9:00 AM–5:00 PM EST

Most messages are reviewed within 1–2 business days. Replies may take longer during weekends, holidays, product launches, or high-volume periods.

To help us assist you faster, please include the following when contacting us:

Your order number
The email address used at checkout
A clear description of your question or issue
Photos of the item and packaging if the product arrived damaged, incorrect, or incomplete

For lighting products that require hardwired installation, please review the product page carefully before purchase. Ceiling lights, chandeliers, wall lights, fan lights, pendant lights, track lights, and panel lights may require professional installation.

Please contact us before sending any item back. Returns sent without approval may not be accepted.